"Creating a good solution early on helps you avoid becoming a challenged unit. These problems didn’t suddenly arise. They usually have a long history. Dealing with them when they are early on, small, little issues is far better than waiting until little issues have become big and almost insurmountable problems where more resources are going to be required"
BrandE Faupell
"Lessons from a Troubled Unit"
Featured Topic
Complaint Handling
Featured Topic
Incivility and Bullying
Featured Topic
Conflicts and Disputes
Featured Topic
Role Transition
Leadership Challenges Pathways
Quick Tips
- Assuming Leadership of a Dysfunctional Unit
- Challenges Faced by Women in Senior Positions
- Change Management
- Cognitive Biases and Errors
- Complaint Handling
- Conflicts and Disputes
- Crisis Management as a Leader
- Dealing with a Disruptive Predecessor
- Emotional Intelligence
- Ethical Challenges of Leadership
- Incivility and Bullying
- Issue Spotting
- Knowing When to Escalate
- Learning from Mistakes
- Managing Up
- Role Transition
- Succession Planning
- The Decision Making Framework
- TRAGEDIES